Privacy Policy
Your privacy is important to us. This Privacy Policy explains what personal data CAR KEY SYSTEM, S.L. collects through this website, how that data is used, the legal basis for its processing, and the rights available to you.
Please read this Privacy Policy carefully before providing any personal data through https://www.carkeysystem.com/.
Users aged 14 or older may provide their personal data through this website without the prior consent of their parents or legal guardians.
The processing of personal data belonging to children under the age of 14 requires the consent of their parents or legal guardians. This website is not intended to collect personal data directly from children under the age of 14.
If you are under 14 years of age, you should not submit personal data through this website without the authorization of your parent or legal guardian.
CAR KEY SYSTEM, S.L. is committed to protecting the privacy and personal data of its Users. In particular:
- We only request personal data that is necessary to provide the requested services or respond to an inquiry.
- We do not disclose personal data to third parties unless this is necessary to provide a service, required by law, or expressly authorized by the data subject.
- We do not use personal data for purposes that are incompatible with those described in this Privacy Policy.
This Privacy Policy may be updated to reflect legislative, regulatory, technical, or operational changes. Users are therefore advised to review it periodically.
The processing of personal data through this website is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, known as the General Data Protection Regulation (GDPR); Spanish Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD); and Spanish Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI-CE), as amended.
Data Controller
- Company: CAR KEY SYSTEM, S.L.
- Trade name: CAR KEY SYSTEM
- Tax Identification Number (NIF/CIF): B65804650
- Registered address: Calle Caracas, 2, 08030 Barcelona, Spain
- Email address: [email protected]
- Telephone: +34 900 802 604
- Business activity: Automotive locksmith services, including car key duplication and related services
- Commercial Registry: Registered with the Commercial Registry in volume 43188, book 917, folio 91, and entry 426178, on May 21, 2012.
CAR KEY SYSTEM, S.L. is responsible for determining the purposes and means of processing the personal data collected through this website.
Personal Data We Collect
Depending on how you use the website, we may collect the following categories of personal data:
- Identification details, such as your name.
- Contact details, such as your telephone number and email address.
- Information relating to your inquiry or requested service, including information about the vehicle, key, remote control, lock, or service required.
- Technical and browsing data, such as your IP address, browser type, device, approximate location, website activity, and cookie identifiers.
- Any other information that you voluntarily include in a contact or quote request.
CAR KEY SYSTEM, S.L. does not intentionally request or process special categories of personal data through the website.
Users should not submit health information, biometric data, political opinions, religious beliefs, or other sensitive information through general contact forms.
How We Obtain Your Personal Data
The personal data processed by CAR KEY SYSTEM, S.L. may be obtained through:
- Contact and quote request forms.
- Telephone, email, or WhatsApp communications initiated by the User.
- Direct communications with CAR KEY SYSTEM, S.L.
- Cookies and similar technologies, where the User has provided the required consent.
Purposes and Legal Bases for Processing
CAR KEY SYSTEM, S.L. may process personal data for the following purposes:
Responding to inquiries and quote requests
We process the information submitted through our forms or communication channels to:
- Respond to questions and requests.
- Assess the service required.
- Provide information or an estimate.
- Contact the User by telephone, email, or WhatsApp.
- Arrange an appointment at one of our service centers.
The legal basis for this processing is the data subject’s consent and, where the request relates to a possible service, the implementation of pre-contractual measures requested by the data subject.
Providing and managing contracted services
Where a User contracts a service, personal data may be processed to manage the customer relationship, provide the service, issue the corresponding documentation, manage payments, and comply with accounting, tax, and legal obligations.
The legal basis is the performance of a contract and compliance with applicable legal obligations.
Commercial communications
CAR KEY SYSTEM, S.L. may send information about its services where the User has expressly consented to receive such communications or where this is otherwise permitted by applicable law.
The legal basis is the User’s consent or, where legally applicable, the legitimate interest of CAR KEY SYSTEM, S.L. in informing existing customers about services similar to those previously requested or contracted.
Users may withdraw their consent or object to receiving commercial communications at any time by contacting [[email protected]](mailto:[email protected]) or by using the unsubscribe method included in the communication.
Website operation, security, and fraud prevention
Technical data may be processed to maintain the security and proper operation of the website, detect errors, prevent misuse, and protect the systems, Users, and rights of CAR KEY SYSTEM, S.L.
The legal basis is the legitimate interest of CAR KEY SYSTEM, S.L. in maintaining the security and integrity of its website and information systems.
Website analytics
Where the User has accepted analytical cookies, information about website use may be processed through Google Analytics to measure traffic, understand how Users interact with the website, and improve its content and performance.
The legal basis for the use of non-essential analytical cookies is the User’s consent. Further information is available in our Cookie Policy.
Data Protection Principles
CAR KEY SYSTEM, S.L. processes personal data in accordance with the following principles:
- Lawfulness, fairness, and transparency: Personal data is processed lawfully, fairly, and transparently.
- Purpose limitation: Data is collected for specified, explicit, and legitimate purposes and is not processed in an incompatible manner.
- Data minimization: Only data that is adequate, relevant, and necessary for each purpose is requested.
- Accuracy: Reasonable measures are taken to keep personal data accurate and up to date.
- Storage limitation: Personal data is not retained for longer than necessary.
- Integrity and confidentiality: Appropriate technical and organizational measures are applied to protect personal data.
- Accountability: CAR KEY SYSTEM, S.L. is responsible for complying with these principles and for being able to demonstrate that compliance.
How Long We Retain Your Personal Data
Personal data will be retained only for as long as necessary for the purpose for which it was collected.
In particular:
- Data relating to inquiries and quote requests will be retained for the time necessary to respond to and manage the request and, afterward, for the applicable limitation period in case legal responsibilities arise.
- Data relating to contracted services will be retained for the duration of the contractual relationship and for the periods required by tax, accounting, consumer protection, and other applicable laws.
- Data used for commercial communications will be retained until the User withdraws consent or objects to receiving them.
- Information collected through analytical cookies will be retained for the periods indicated in the Cookie Policy and the configuration of the corresponding service.
Once the applicable retention period has expired, personal data will be deleted or securely blocked for the period during which legal claims or obligations may arise.
Recipients and Service Providers
CAR KEY SYSTEM, S.L. does not sell or rent personal data.
Personal data may be accessed by service providers that process information on behalf of CAR KEY SYSTEM, S.L. and are required to provide sufficient guarantees regarding data protection and confidentiality.
The main providers used in connection with this website are:
Hosting provider
GoDaddy Iberia, S.L.U. provides hosting and infrastructure services for the website. Personal data submitted through the website may therefore be stored or processed on systems managed by this provider.
Further information is available in the provider’s privacy documentation: GoDaddy Privacy Policy.
Website analytics
Google Analytics is used only where the User has accepted analytical cookies. This service may process technical information and data relating to browsing activity.
For Users in the European Economic Area, the relevant Google service provider is generally Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Further information is available at: Google Privacy Policy.
Personal data may also be disclosed to public authorities, courts, law enforcement agencies, or other competent bodies where required by law.
International Data Transfers
Some technology providers may process or make personal data accessible from countries outside the European Economic Area.
Where international transfers occur, CAR KEY SYSTEM, S.L. and its service providers will rely on a valid mechanism recognized under the GDPR, such as:
- An adequacy decision issued by the European Commission.
- The EU–U.S. Data Privacy Framework, where the recipient is duly certified.
- Standard Contractual Clauses approved by the European Commission.
- Other safeguards permitted under applicable data protection law.
Google states that it uses recognized legal mechanisms for international data transfers. Further information is available at: Google’s legal frameworks for data transfers.
Your Data Protection Rights
You have the right to obtain confirmation as to whether CAR KEY SYSTEM, S.L. is processing personal data concerning you.
Where applicable, you may exercise the following rights:
- Right of access: Obtain information about the personal data we process and receive a copy of that data.
- Right to rectification: Request the correction of inaccurate or incomplete personal data.
- Right to erasure: Request the deletion of personal data where there is no valid reason for its continued processing.
- Right to restriction of processing: Request that the use of personal data be restricted in certain circumstances.
- Right to object: Object to processing based on legitimate interests or for direct marketing purposes.
- Right to data portability: Receive personal data provided to us in a structured, commonly used, and machine-readable format and transmit it to another controller, where legally applicable.
- Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of processing carried out before its withdrawal.
- Right not to be subject to automated decision-making: Not be subject to a decision based solely on automated processing where it produces legal or similarly significant effects.
You may exercise these rights by sending a request to [[email protected]](mailto:[email protected]).
The request should identify the data subject, specify the right being exercised, and provide sufficient information to verify the identity of the person making the request. Where necessary, CAR KEY SYSTEM, S.L. may request additional information to confirm the applicant’s identity.
You also have the right to lodge a complaint with the Spanish Data Protection Agency:
Agencia Española de Protección de Datos
Calle Jorge Juan, 6
28001 Madrid, Spain
https://www.aepd.es/
Security and Confidentiality
CAR KEY SYSTEM, S.L. implements appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful forms of processing.
The website uses an SSL/TLS certificate so that information transmitted between the User’s browser and the website is encrypted.
However, no Internet-based system can guarantee absolute security. Users should therefore take reasonable precautions when submitting information online.
Persons authorized to process personal data on behalf of CAR KEY SYSTEM, S.L., including its employees and service providers, are subject to appropriate duties of confidentiality.
Where a personal data breach occurs, CAR KEY SYSTEM, S.L. will act in accordance with the notification and communication obligations established by applicable data protection law.
Cookies and Browsing Data
This website may use technical cookies that are necessary for its operation and, with the User’s consent, analytical cookies.
Google Analytics will not be activated before the User provides consent where such consent is legally required.
Users may accept, reject, or configure non-essential cookies through the website’s cookie consent tool.
Further information about the cookies used, their duration, providers, and purposes is available in the Cookie Policy.
Accuracy of the Information Provided
Users are responsible for ensuring that the personal data they provide is accurate, complete, current, and authentic.
Users agree to notify CAR KEY SYSTEM, S.L. of any changes necessary to keep their information up to date.
CAR KEY SYSTEM, S.L. shall not be responsible for consequences arising from false, inaccurate, or outdated information provided by the User.
Commercial Communications
CAR KEY SYSTEM, S.L. does not send unsolicited commercial communications in breach of Spanish Law 34/2002 on Information Society Services and Electronic Commerce.
Where consent is required, commercial communications will only be sent after the User has expressly agreed to receive them.
All electronic commercial communications will be clearly identifiable and will provide a simple way to withdraw consent or object to receiving future communications.
Changes to this Privacy Policy
CAR KEY SYSTEM, S.L. reserves the right to modify this Privacy Policy to reflect legislative, regulatory, judicial, technical, or operational developments.
Where changes materially affect the processing of personal data, reasonable measures will be taken to inform Users through the website or, where appropriate, through the available contact details.
Contact
Questions concerning this Privacy Policy or the processing of personal data may be sent to:
CAR KEY SYSTEM, S.L.
Calle Caracas, 2
08030 Barcelona, Spain
Email: [[email protected]](mailto:[email protected])
Telephone: +34 900 802 604
You may also consult our Legal Notice and Cookie Policy.
This Privacy Policy was last updated on July 31, 2026.
